Luca Veran

Client Services

Considered style. Personal assistance.

At LUCA VERAN, exceptional service is part of the experience. Our Client Services team is here to provide personalised support and ensure every detail is taken care of.

Product & sizing guidance

Unsure which size, fit, or style is right for you? Our team can help you compare measurements, understand the fit of a garment, and select pieces that complement your wardrobe.

Ask about a product

Orders & delivery

For questions regarding order confirmation, shipping, delivery, or tracking, please include your order number when contacting us.

Track an order

Returns & exchanges

Need assistance with a return, refund, or exchange? Our Client Services team will guide you through the process.

View our return policy

Contact Our Team

We’re here to help. Please fill in the form and a member of our team will get back to you as soon as possible.

Direct Assistance

Email

clientservices@lucaveran.com

We aim to reply within 24 hours.

Telephone

+44 20 7946 0958

Mon – Fri, 9am – 6pm (GMT)

Client Services Hours

Monday – Friday
9am – 6pm (GMT)

Excluding public holidays.

What to Expect

Personal Attention

Real people, dedicated to providing support tailored to your needs.

Clear Guidance

Honest advice and transparent information at every step.

Continued Support

We’re here beyond the purchase, whenever you need us.